My Nnukwu

One place for the questions that come with using our platforms: tracing a consignment, reporting a problem, or reaching the team behind a project.

Trace a consignment

Enter a container, bill of lading or booking reference on the tracking page to see the latest position and estimated arrival. Up to three references can be checked at once.

Report a problem

Include the reference or account, the time, and what you expected to happen.
Attach a screenshot where you can; it usually replaces a week of correspondence.
We acknowledge within one working day and give you an answer rather than a ticket number.

Talk to a person

Our teams in Lagos, Accra, Nairobi and Douala answer platform questions directly. Find the nearest one on the where we work page, or write to the partnerships team about building something with us.